Shipping Policy

SHIPPING DETAILS

Preparation time

Order Cutoff Time: 6:00 PM (CST) | Monday – Friday

After confirming your order, please allow us 1-3 days to prepare your order. We guarantee that we will try to complete your order as quickly as possible and will immediately send it to the carrier when it is ready.

Delivery time

After preparation, we will transfer your order to the carrier, standard wet shipping time is 7-15 working days.

However, orders may be delayed more than a few days due to weather factors, terrain or local procedures where you live. In the event of a delay we will notify you.

TRANSPORTATION COSTS

Our standard shipping is $6.99 for each order you purchase. You will pay this fee along with the purchase cost and before the order is shipped.

Note: This fee will not be refunded

ORDER TRACKING

After the order is prepared and sent, you will receive an email notifying you of your order along with the shipping unit so you can track order details.

ORDER LOST

Once the order has been transferred to the carrier, we will no longer have any responsibility. In the unfortunate case your order is lost or lost, please contact the carrier for resolution. , we will also try our best to assist you as much as possible.

Important note: If it is discovered that your order is lost because you provided the wrong delivery address, you will be responsible for all responsibility for that order, neither we nor the carrier will be able to do so. What’s for you? All you have to do is wait for the wrong address to return the goods to us so we can redeliver them to you. Therefore, we recommend that you provide an accurate and reputable delivery address.

CONTACT US

Email: [email protected]

Working hours: 8am – 6pm (from Monday to Friday)